By admin 
.
by Chris Durst July 23, 2025
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
EXL, an analytics and digital solutions company, has posted a Remote Audit Coordinator – Inbound Call Center job to their careers page.
In this role, you would manage inbound provider calls, log details, and resolve issues with efficiency and professionalism. you would also monitor and respond to internal and external emails within established service levels, and log and return voicemails promptly.
Applicants should have at least a high school diploma or equivalent; prior customer service or high-volume call center experience; proficiency in Microsoft Office (Excel and Outlook); strong verbal and written communication skills; and exceptional organizational and multitasking abilities. Bonus points if you have healthcare experience.
The posted pay rate is $35,000-$40,000 per year, and the company offers a deep benefits package.
Following are excerpts from the Remote Audit Coordinator – Inbound Call Center job posting:
Are you an initiative-taking communicator with excellent critical thinking skills and a passion for helping others? EXL Health is looking for dedicated Provider Relations Coordinators to join our dynamic Pre-Audit Team. This fully remote opportunity lets you make an impact from anywhere in the U.S.!
Why You’ll Love This Role:
Work From Anywhere: Enjoy the flexibility of remote work while contributing to a fast-paced, collaborative team.
Provider Advocate: Be the trusted liaison for providers, helping them navigate processes, resolve issues, and improve their experience.
Growth-Oriented Culture: EXL Health prioritizes your professional development and career advancement.
Your Day-to-Day Responsibilities:
As a Provider Relations Coordinator, you’ll play a critical role in ensuring smooth communication and effective resolution of provider inquiries:
- Manage inbound provider calls, log details, and resolve issues with efficiency and professionalism.
- Monitor and respond to internal and external emails within established service levels.
- Log and return voicemails promptly.
- Make outbound calls to assist providers with portal navigation, verify contact details, and confirm receipt of request letters.
- Respond to chat inquiries from providers with clarity and accuracy.
- Escalate unresolved issues to management and follow up as needed.
- Communicate and report any workflow or system issues to leadership.
- Consistently meet quality and productivity standards.
- Uphold HIPAA and confidentiality regulations in all interactions.
Minimum Requirements
- High school diploma or equivalent obtained.
- Prior customer service or high-volume call center experience.
- Proficiency in Microsoft Office (Excel and Outlook).
Preferred Requirements
Professional Requirements
- Strong verbal and written communication skills.
- Exceptional organizational and multitasking abilities.
- Comfortable working in a high-volume, challenging environment with various software programs.
Why Join EXL Health?
At EXL Health, your role is more than just a job—it’s an opportunity to gain experience, learn, and make an impact.
- Comprehensive Training: Gain in-depth knowledge of provider relations and healthcare operations.
- Mentorship Program: Benefit from guidance and coaching through our senior mentorship initiative.
- Career Development: EXL Health offers unlimited growth opportunities within the company and beyond.
- Innovative Environment: Collaborate with a team of sharp, entrepreneurial professionals eager to transform healthcare.
Compensation & Benefits
$35,000-$40,000/yr.
The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL’s total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
HOW TO APPLY
(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)
CLICK HERE for full details and to apply for this Remote Audit Coordinator – Inbound Call Center position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!